We want to do our best to serve you. We offer Free Express Shipping on all orders above 120€ AND FREE SHIPPING for the entire month of AUGUST 2021.
For orders < €120, we apply the following shipping costs:
10€ for Italy & European countries
40€ for the rest of world
Most of our orders are shipped within 2 business days of purchase from our Bolzano warehouse, pending availability and credit verification, from Monday to Friday.
If you want to return the item(s) it is easy with SHER: we will give you all instructions and a prepaid Express DHL return label.
Refunds are issued at the net of a fair fee to help us covering returns' operating costs, as shown in the chart below.
|Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Holy See (Vatican City State), Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden||5 €|
|Australia, Germany, Gibraltar, Guernsey, Iceland, Jersey, Liechtenstein, Norway, Switzerland||15 €|
|Argentina, Bahrain, Bermuda, Hong Kong, Japan, Mexico, New Zealand, Philippines, Qatar, South Korea, Taiwan, Thailand, United Arab Emirates||20 €|
Returns must be made within 30 days from order delivery date.
* For free return activations and offers return must be made within 30 days from order delivery date.
**SHER uses an express courier service to deliver your orders. Goods are usually delivered within 24/48 hours from order acceptance and delivery, however due to the particular circumstances of this period, in this moment of medical emergency, we inform you that the shipping and delivery service may be delayed.As soon as there are changes in the transport services, we will be happy to communicate it here. For any questions, please reach us at firstname.lastname@example.org